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Quirky Bit StudiosTools for web novel authors
Quirky Bit Studios

Refund Policy

We want you to be sure before you pay, which is why every plan starts with a free trial. The free trial needs no card and lets you schedule up to 20 chapters per run, 60 chapters in total (for example 3 runs of 20). Paid plans schedule up to 500 chapters per run.

Cancelling

You can cancel anytime from Manage billing on your account page. You keep access until the end of the period you already paid for and are not charged again.

Refunds

If the extension did not work for you, contact us within 14 days of a charge and we will refund that charge. After 14 days, or for partial billing periods, refunds are at our discretion. Where consumer law in your country gives you a right to a refund, that right always applies.

Our orders are processed by Paddle.com, our Merchant of Record. Approved refunds are paid back by Paddle to the original payment method, usually within 5 to 10 business days. You can also contact Paddle directly through the link in your receipt email.

After a refund

A full refund ends access to the products it covers. A partial refund, such as a goodwill credit, does not.

How to ask

Use the Support page and include the date of the charge. Please do not open a payment dispute with your bank before contacting us; a dispute can take weeks, while we can usually refund within a day.

See also the Terms of Service.

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